We provide Free & Discreet shipping with the tracking numbers on all orders. We will send a tracking number to your Email box once your order is shipped. Please refer to the below sections for more details.
Note: We support international shipping.We can ship to many countries and regions around the world, including North America, Europe, and Asia, etc.
Section1 : Processing and Shipping time
In-Stock Lovetoyshub( USA/EU Warehouse): 12-24 Hours Processing time + 2-5 Days Shipping time.
Our western warehouse is located in Chino, California, USA, and our eastern warehouse is located in North Carolina, USA.
Not In-Stock Lovetoyshub: Will be shipped directly from our China factory. 3-5 Days Processing time + Shipping Time (Depends on your location)
This is our the shipping time table here:
| Area | Transportation method | Charge Details |
| USA/Asia | Standard Shipping (5-10 Days) | Free Shipping |
| Expedited Shipping (3-5 Days) | +$29.99 | |
| Canada/Mexico/South/America/Europe | Expedited Shipping (3-6 Days) | Free Shipping |
| Standard Shipping (6-14 Days) | +$29.99 | |
| Oceania/Africa | Expedited Shipping (3-7 Days) | Free Shipping |
| Standard Shipping (7-14 Days) | +$39.99 |
- The above data is for reference only and does not necessarily reflect the final shipping time. Please refer to the actual time of receiving the package. Any customs duties incurred during transportation need to be cleared and paid by you!
Section2 : Track your order
- Our shipping partners are USPS, UPS, FedEx, DHL,Royal Mail, etc.
- Once your order is shipped your will get a tracking number in your email box.
- You can track your package and contact the courier to arrange a suitable day for delivery if you need it.
Section3 : Discreet Packaging
All sex toy will be packed in a plain carton box. There will be no information indicating that it’s a sex toy.Here are sample photos of the package:
Section4 : Shipping Destinations
We can make shipments for lots of countries and regions all over the world.
However, due to import laws, we DO NOT SHIP to the following destinations:
Islamic countries, Philippines, India, Indonesia.
Section5 : Never received & Package was damaged by the carrier
If you never receive your package, please contact us ASAP and we will resend it for you.
If the package is damaged by the carrier, please complain to the local carrier service provider. At the same time, take some photos of the damaged product and send it to us, and we will assist you in handling it.
Section6 : Wrong or Damaged product received
Please contact us and provide some necessary photos as evidence, and we will immediately send you the replacement.
For more questions, please contact us via email service@lovetoyshub.com.You can also fill in the following form to get a reply (usually within 12 hours).